Christmas FAQs & Delivery Cut Off Times

MERRY CHRISTMAS AND A HAPPY NEW YEAR!

AS A GUIDANCE, IN ORDER TO GET YOUR DELIVERY IN TIME FOR CHRISTMAS  PLEASE ORDER BEFORE SUGGESTED DATES BELOW:

2nd class - Saturday 18th 11am


2nd class Tracked - Tuesday 21st 11am

1st class - Tuesday 21st 11am

1st class Tracked - Wednesday 22nd 11am

The above information is a guidance based on the Royal Mail advised cut off times and the current delays in the Royal Mail courier network. As we come closer to Christmas, we would recommend ordering asap with the fastest possible shipping to avoid dissapointment

Please note that once your parcel has left our warehouse it is in the hands of Royal Mail. Should there be any delays please contact them direct.

 

>>

Thank you all so so much for all your lovely feedback and support this year.
So that The Teashed team can recharge their batteries, until 3rd January we will not be processing orders or answering emails.

In the meantime, we’ve answered some frequently asked questions below.

We wish you a merry Christmas and a bubbly new year xxx
___
 
When will you start dispatching orders after Christmas?
We will process orders placed over the Christmas break the week commencing 3rd January. Want to get your hands on one of our products before then?
  
Where is my order? 
We will process all orders up until 11am on 22nd December. Orders before this time will have been dispatched the same day if placed before 11am.
  

Normally Royal Mail 1st class delivery takes 1-2 working days and 2nd class delivery takes 2-3 working days, but this is not guaranteed. In addition, because Christmas is the busiest time of year for Royal Mail, Royal Mail advises that orders may take longer than usual to arrive.

My order hasn’t arrived in time for Christmas?
For orders placed up until 11am on 22nd December, your order will be dispatched before we close for Christmas.
 
Orders placed after this time will be processed from 3rd January.

When your parcel leaves our warehouse it is in the hands of the couriers and therefore we have no control over how long your parcel will take to arrive. We have done everything in our power to get your order to you on time.
 
If your order arrives too late and you no longer require it, please feel free to return your order to the address below, and we will refund you for your order and the original postage fee. Unfortunately, we are unable to reimburse you for the cost of the return postage.
Unit 11, 
137 Brinkburn Street,
Byker,
Newcastle,
NE6 2AR
 
 
Can I track my order? 
Yes, please use your tracking number as sent on the Royal Mail websitehttps://www.royalmail.com/track-your-item