As our customer service team continue to work from home please send enquiries via email to firstname.lastname@example.org
We will try to respond to all emails sent during office hours within 24 hours. Please note that during extremely busy times of the year such as Christmas this may extend to 48 hours.
If your enquiry is regarding the whereabouts of an existing order, please make sure that the required time has passed before contacting us. 10 days for 2nd class and 5 days for 1st class. We will not be able to help until this time has passed
If your order has been damaged in transit, please drop us an email with a picture of the damage and we will send out a replacement asap