Shipping

SHIPPING

Free shipping Orders over £30 – 2nd Class, 2-3 days, (Royal Mail advise it can occasionally take a little longer).

2nd Class Shipping (standard) – £2.99 , 2-3 working days. (Royal Mail advise it can occasionally take a little longer)

2nd Class Tracked  – £3.49
, 2-3 working days. (Royal Mail advise it can occasionally take a little longer) Tracking will be sent to mobile / email address provided.

1st Class Shipping (standard) – £3.99, 1-2 working days. (Royal Mail advise it can occasionally take a little longer)

1st Class Tracked – £4.49, 1-2 days, (Royal Mail advise it can occasionally take a little longer) Tracking will be sent to mobile / email address provided.

OPENING TIMES:

Monday to Friday (9am to 5pm) - order before 11am for same day despatch

Closed Saturday, Sunday and bank holidays - Orders placed after 11am on Friday will be despatched the following monday

Please do not email to ask if your order can sent same day, when your order will be despatched or when it will arrive. All orders are despatched as soon as possible. Royal mail provide guidance for how long delivery will take but we can't provide an exact day of delivery.

Please also be aware that delivery estimates start from the day after the date of despatch. 

Courier Working Days

Royal Mail: Monday - Saturday
DHL (over 3kg): Monday - Friday
Deliveries will not be made by our couriers outside of working days.

CHRISTMAS DELIVERY:

Please note that as we approach the christmas period there are likely to be delays to the Royal Mail delivery service. This means that delivery times will be longer than usual. Please allow up to 5 working days for 1st class and up to 10 working days for 2nd class deliveries. Most orders will arrive faster than this, but some will not.

Unfortunately there is nothing we can do about these delays and we will not be able to help regarding delivery enquiries until this time has passed. If your order has not arrived after this time period please email at info@the-teashed.co.uk with your order number and we will look into this for you.

TRACKING SHOWING DELIVERED :

If your Royal Mail tracking is showing your order has been delivered but it has not. Please check the following before contacting us:
  1. Received by another member of your household
  2. Left with a neighbour
  3. Left in a safe place
  4. Taken to your local delivery office (royal mail do not always leave a calling card)

COVID-19 NOTICE:

Please note that due to the new lock down measures, Royal Mail have reported delays in many parts of the country. Please allow up to 10 working days for 2nd class to arrive and 5 working days for 1st class to arrive.

If your order has still not arrived once this time has passed please get in touch and we will look into this for you.

International & EU

Europe – We have stopped shipping to European countries on this website. To order our products please click here.