Orders placed after 9am on Friday 16th will not arrive before Christmas.
ROYAL MAIL NOTICE 2022
Unfortunately Royal Mail have planned strikes this year on the 24, 25, 30th November and 1st, 9th,11th, 14th, 15th, 23rd & 24th December. This will cause major shipping delays and customers should expect orders to be delayed.
Please note that due to the Royal Mail strikes we wont be able to despatch any orders placed on the strike days but they wll be despatched on the next working day.
1st class deliveries could be delayed by up to 5 working days and 2nd class by up to 10 working days.
Hopefully these are worst case scenarios but please do not contact us asking about orders until this time has passed. Any emails sent before will not be answered.
We apologise for the inconvenience and thank you for your understanding.
CHRISTMAS DELIVERY DATES 2022
Below are the last suggested Royal Mail shipping dates in order to arrive before Christmas
2nd Class Tracked - Monday 12th December
1st Class Tracked - Friday 16th December 9am
Our last depsatch day before we close for Christmas will be the 19th December.
Free shipping Orders over £30 – 2nd Class, 2-3 days, (Royal Mail advise it can occasionally take a little longer).
2nd Class Tracked – £3.49, 2-3 working days. (Royal Mail advise it can occasionally take a little longer) Tracking will be sent to mobile / email address provided.
1st Class Tracked – £4.49, 1-2 days, (Royal Mail advise it can occasionally take a little longer) Tracking will be sent to mobile / email address provided.
Monday to Friday (9am to 5pm) - order before 11am for same day despatch
Closed Saturday, Sunday and bank holidays - Orders placed after 11am on Friday will be despatched the following monday
Please do not email to ask if your order can sent same day, when your order will be despatched or when it will arrive. All orders are despatched as soon as possible. Royal mail provide guidance for how long delivery will take but we can't provide an exact day of delivery.
Please also be aware that delivery estimates start from the day after the date of despatch.
Courier Working DaysRoyal Mail: Monday - Saturday
Please note that as we approach the christmas period there are likely to be delays to the Royal Mail delivery service. This means that delivery times will be longer than usual. Please allow up to 5 working days for 1st class and up to 10 working days for 2nd class deliveries. Most orders will arrive faster than this, but some will not.
Unfortunately there is nothing we can do about these delays and we will not be able to help regarding delivery enquiries until this time has passed. If your order has not arrived after this time period please email at firstname.lastname@example.org with your order number and we will look into this for you.
TRACKING SHOWING DELIVERED :If your Royal Mail tracking is showing your order has been delivered but it has not. Please check the following before contacting us:
Received by another member of your household
Left with a neighbour
Left in a safe place
Taken to your local delivery office (royal mail do not always leave a calling card)
International & EU
International & Eu – We have stopped shipping to International and EU countries due to increased Brexit restrictions